We were founded in January 2012 as part of venture investing into the African filtered water market through the Drinking Waters brand. We aim to be the leading water filtration providers to South Africa and the wider continent.
We established a separate niche website for home water coolers in recognition that their are own a range of great solutions perfect for the home environment – and that customers need specific advice on suitable solutions and detailed information on the wide variety of options available.
We offer customers Africa’s widest range of home water coolers available on a rental or a purchase basis, backed up by a network of fully trained engineers. Our national coverage with leading water cooler companies enables us to provide customers with installation, sanitisation and general maintenance solutions across the South Africa. Within the rest of Africa our established relationships with national suppliers, enables us to install and service almost any water fountains.
Our company links also allow us to provide a full range of bottleless water coolers, under sink chillers and hot water boilers if customers require a wider drinking water solution – for more details on these options please either email firstname.lastname@example.org.
A little bit about our business
We are family run business established on the basis of a genuine enthusiasm for drinking water fountains, and continue to stand by that ethos today. We realise the importance of after sales care and customer support for a water fountains, and have always made it a priority of our. Where other companies may pass you on somewhere else, we do all our customer service in house and guarantee to be available to talk to on the phone during office hours. The purchase, installation and ongoing maintenance of drinking water facilities is a long term consideration for our customers, and we strive to ensure that we are able to provide it with as much expertise and friendliness as possible.
Our UK based business was established in January 2003, we now operate out of our 6,000 sq. foot warehouse in Wimbledon, South-West London. In South Africa we have warehousing and offices in Cape Town.
Six Things you Can Expect from Our Company
1. Our stock items will be dispatched on the day of ordering (if before 2pm), on a tracked courier option where suitable.
2. A friendly, helpful and knowledgeable person answering your call at any time in office hours to help solve any problems with your order or answer any questions you may have.
3. Full manufacturer warranty of all drinking water fountains.
4. All customer support is done in house and we don’t pass you on.
5. Safe online shopping guaranteed by the Google checkout shopping cart system for payment
6. Hassle-free transactions and excellent customer service